Support Services

Local Support Services

  • Harmless - An all age self-harm service, including therapeutic treatment, dedicated to providing support for those who need their help. You can make a referral on their website.
  • Start A Conversation – Suicide is Preventable - Across Leicester, Leicestershire and Rutland, Start A Conversation works with multiple service-providers to ensure residents can easily access free and confidential advice and support. Services for U18's can be found on the Start a Conversation website.
  • Teen Health 11-19 (new service from Sept 2022 in replace of school nursing for this age group) - the service aims is to support children and young people to make healthier choices with a focus in improving mental health and emotional wellbeing, supporting health relationships and reducing substance misuse (particularly cannabis use), and reducing alcohol consumption.

National Support Services

  • ChildLine - Tel: 0800 1111 - Counselling service for parents, children and young people, offering free and confidential help and advice.
  • Samaritans - Tel: 116 123 | Email: - A free listening service. You can talk about anything that's troubling you, no matter how difficult. Find out more here.
  • Shout - A free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Text "SHOUT" to 85258 to contact the Shout Crisis Text Line, or text "YM" if you're under 19.
  • LifeSIGNS - User-led self-harm guidance and support network.
  • The mix - Tel: 0808 808 4994 - Support and advice for under 25s, including a helpline, crisis messenger service and webchat.
  • National Self Harm Network (NSHN) - Survivor-led online support forum for people who self-harm, their friends and families.
  • Young Minds - A UK Mental Health Charity, leading the movement to make sure every young person gets the mental health support they need, when they need it, no matter what.
  • Campaign Against Living Miserably (CALM) - Tel: 0800 58 58 58 and webchat crisis lines available 5pm-midnight.